Return Policy

1. General Return Policy:
We value our customers' satisfaction and happiness. If you are not satisfied with the kitchen gadgets you purchased, you can return them. Please read the return policy to understand the process.

2. Return Timeframe:
You must submit a return request within 7 days of receiving the product. After this period, we will not accept any returns.

3. Return Conditions:

  • The product should not have been used and must be in the same condition as when you received it.

  • The product should be in its original packaging, with all branding and accessories (such as cables, user manuals, etc.) intact.

  • If the product is defective or damaged, you can return it.

  • Certain kitchen gadgets, such as personal use items (e.g., knife sets, blades, etc.), may not be eligible for return, so please keep this in mind before purchasing.

4. Return Process:

  • If you wish to return a product, please email us at genee299@gmail.com or call us at 03204139974.

  • After submitting your return request, we will confirm the return approval.

  • Once the return request is approved, we will guide you through the return process.

  • You will be responsible for the return shipping costs unless the product is defective.

5. Refund Process:

  • Once the return is confirmed, we will process your refund.

  • The refund will be issued according to your original payment method (credit card, EasyPaisa, or bank transfer).

  • Refunds may take 5-7 business days to process.

6. Damaged or Defective Products:
If you notice any defects or damage in the received products, please notify us immediately, so we can address the issue and prioritize your return.

7. Exchange Policy:
We not only accept returns for kitchen gadgets but also offer exchanges. If you would like a different model or version of the product, you can return the item, and we will process the exchange for you.

Contact Us:
If you have any questions or concerns about returns or refunds, please feel free to contact us at: